Spa Guidelines

Spa Guidelines
OUR CANCELLATION POLICY

Please note we require a 24-hour cancellation notice for all services including packages, this includes Groupons. To avoid being charged for a scheduled service, please call to notify us of your change in plans. No-shows or late cancellations will be charged a minimum of $25, and Groupons will be forfeited. Please note when you book a package and do not show, this wastes time on the therapists schedule that could have given to others patrons. Thank you for being considerate.

ETHICS

At Bluewaters, we provide massage within the ethical and legal boundaries of the definition of massage by the board of Massage Therapy Florida. Clients asking for illegal services or disrespecting our staff in any way, including any kind of sexual advances, will be asked to leave immediately and not return.

YOUR EXPERIENCE
In order to preserve the tranquility of our environment, we ask that you please turn off cell phones prior to your arrival at the Spa.

HOURS OF OPERATION
Our services are available 10am to 5pm Tuesday thru Saturday.

Some of our therapists are available until 7pm Tuesday through Thursday to accommodate. Please call at least a week in advance to secure your appointment.
Hours may vary by season.

UPON ARRIVAL
Plan to arrive at the Spa at least 10 minutes prior to your first scheduled service. This will allow time for a leisurely check-in, intake forms, and use the restroom if needed.

WHAT DO I WEAR?
Whatever makes you feel most comfortable and relaxed. During your service, be assured that our therapists will respect your privacy and are trained to keep you properly and modestly covered throughout your treatment.

WE’D LIKE TO KNOW ABOUT ANY HEALTH ISSUES
Please advise our staff if you are pregnant, recovering from recent surgery or have any existing medical concerns. For your health and safety, we recommend avoiding the consumption of alcohol prior to any massage or body treatment.

GRATUITY CHARGE
A 15-20% gratuity is customary at checkout. This fee is distributed to all the service providers and staff who have served you during your visit. Gratuities are at your discretion.

SRM GRATUITY:

A $8 minimum charge for each service is required.

AGE REQUIREMENTS
The clinic is available to guests 18 years of age and older. Minors may receive services provided an adult is with them for the duration of their visit.

PRODUCTS
We invite you to peruse our carefully selected collection of skin care products.